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(602) 738-7663
(602) 738-7663

FAQ'S

We suggest having a professional perform an inspection twice a year. You never know with wind speeds what kinds of damages could take place. Most times you wouldn’t even notice anything until its too late or simply because the damages aren’t visible from the ground. On the plus side, our well versed team has seen all kinds of damages from hail and wind to previous improper installation and poor handy work.

0-50 SQ’s (1 SQ = 100 square feet) will take 1-2 days depending on complexity and with zero wood installed. New fascia and sheathing can make the process take longer.

Prices are dependent upon life remaining of existing roofing system, type of roofing system (tile, asphalt shingle, modified bitumen, foam, slate, wood shake etc.), Extent of damages. We will evaluate every system fairly and pricing ranges based on whether it’s a small repair or a full replacement.

We are a GAF Master Elite Installer which enables us to install systems such as the Golden Pledge Warranty. This warranty offers an unlimited wind speed coverage. If you’re looking for hail coverage, install Timberline ArmorShield II that provides a UL2218 Class 4 Impact Resistance.

There are three basic types of underlayment used beneath roofing materials:

  1. Asphalt-saturated felt.
  2. Rubberized asphalt (SBS).
  3. Non-bitumen synthetic.
 
1. One of the most common types of underlayment used in residential, steep-slope applications is black, asphalt-saturated felt paper.  Felt underlayment may be made from either organic or fiberglass substrate, although the organic is much more common.  It’s called “organic” underlayment because it has a cellulose base. Felt underlayment is water-resistant, but not waterproof.  It’s available in two thicknesses:  15-pound and 30-pound.  Fifteen-pound felt has a perm rating of about 5, although this number can rise in high-humidity conditions. Thirty-pound felt is more resistant to damage during installation of the roof-covering material and will protect the roof longer if it should somehow become exposed to weather. The difference is obvious, once you see them together. Thirty-pound felt is much thicker and stiffer.
 
2. Various types of rubber-like materials are also used as underlayment and are generally referred to as “rubberized asphalt.” These typically have adhesive on one side, which is protected by a peel-off membrane, making them self-adhering. The rubber-like qualities of the underlayment make them self-sealing, meaning that they seal well around fasteners, such as staples and nails. Rubberized asphalt underlayment is manufactured to meet different requirements:
  1. They may have polyethylene or polyester bonded to the upper surface to provide non-skid and weather-resistant qualities.
  2. They may have a polymer film bonded to the weather surface to improve moisture resistance.
  3. They may be fiberglass-reinforced.
  4. They may have a mineral coating on the weather surface.
 
They may be formulated for use in high-temperature situations.  Some underlayments are designed to resist heat up to 250° F without degradation of the adhesive.  This allows them to be installed under metal roofs and in harsh environments. The asphalt may be polymer-modified.
 
3. Non-bitumen synthetic underlayments are made from polypropylene or polyethylene. These synthetic polymers are also used to make a huge variety of other types of products, from food-storage containers and rope, to long underwear.Their advantages include their light weight and high strength.  They are also typically non-skid. Synthetics are resistant to fungal growth and are wrinkle-free, since they don’t absorb moisture. Although they can be designed as moisture-permeable, they are typically considered moisture barriers. They’re also very resistant to UV damage and can be left exposed to weather for periods from six months to a year, depending on the manufacturer’s recommendations.

It won’t cost you anything! We offer FREE Roof Evaluations to determine if you have hail and wind damage.

It won’t cost you anything! We offer FREE Roof Evaluations to determine if you have hail and wind damage.

You probably would not. Hail damage is rarely visible from the ground, and you might not notice it even if you have been on top of your roof. It almost always requires a trained Hail Damage Specialist to find the damage. In some cases, you might see that shingles are missing from wind damage, but this is usually the only time you will notice any type of damage to your roof from the ground.

Your insurance company can NOT cancel your policy for filing this type of claim. This loss is classified as an “Act of God,” which means you had no control over it and could not prevent it.

You probably have already noticed increases in your insurance premium over the last couple of years. Premiums have increased for all policy holders due to the excess amount of storms in this area recently. In essence, you have been paying to cover everyone else’s damage. Maybe it’s time for you to get what you’ve been paying for.

It’s simple! We are Storm Claim Specialists and we will assist you with your claim from the beginning to the end and make sure you understand what’s going on every step of the way!

The total time to complete your claims process varies. This is mostly due to which insurance company you have and how many active claims they have at the time. Typically, once your claim is filed, your insurance company will send out an adjuster to complete your roof inspection within 2 – 7 days. Once the adjuster approves the roof replacement, it usually takes another 5 – 7 days for the insurance company to send the initial payment and a description of work to be completed. After you have received the initial payment, Prescott Roofing Contractors will schedule the work, order materials and have your new roof completed within a couple days. The average total time for the entire process runs about 2 to 3 weeks. The actual roof installation only takes 1 – 2 days, depending on size of your roof.

We offer a free home storm Inspection. Should we find damage during your free inspection our representatives will be happy to answer any questions and assist you in filing your storm claim. We have collectively worked with hundreds of insurance companies on thousands of claims. Your insurance company will send an adjuster to your home usually within a few days. We also put one of our signs in your yard which will keep other pesky solicitors from knocking on your door! Think of us like a realtor, if a realtor can’t find a buyer for your home they don’t get a commission. If your adjuster comes to your house and does not approve your claim you are under no obligation financially or contractually to us. If your claim is approved we just ask that you let us do the work!

Upon approval from your insurance company. You will pick out a shingle of like kind and quality to the one that is currently on your roof. Your insurance company will give you a scope of what they are paying for on your property. Be sure to give a copy of the scope to your project manager. We will do everything on the scope that the insurance company pays for. If they miss anything we always supplemental bill the insurance company for additional costs. We NEVER come back to you while the roof is going on and ask you for more money! If you do not understand the paperwork please ask your representative to explain it to you while this may be the first insurance scope you have seen we have done thousands.

need to get a roofing project estimate?

When it’s time for a roof replacement or a new roof installation, remember, with ProWest, you’re not just getting a service. You’re embracing an Arizona legacy, a tradition of excellence that has been serving the community for years.

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